Privacy Policy

We take your privacy very seriously and treat all your personal information as confidential.

 

Information about us

 

Your Information

 

We will only use information about you in accordance with this Privacy Policy. By using our site, you consent to such processing.

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Information Collected

When setting up an account, you will be asked to provide us with your name, billing address and delivery address details, your email address, telephone number and a password. We will also require your credit/debit card details, when you are placing an order.

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We may also collect information about you such as your name, address and contact details where you enter a competition or prize-draw we are operating.

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We may obtain information about your usage of our site to help us develop and improve it further.

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What do we use your information for?

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We use your information for the following purposes:

• To serve website content to you.

• To handle orders, deliver products, process payments and refunds and provide statements.

• To communicate with you about your orders.

• To update our records and generally maintain your account with us.

• If you contact us, we may keep a record of that correspondence and your contact details.

• For our statistical or survey purposes to improve our site and blog and our services to you.

• To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf.

• To contact you by email, post, or telephone, to ask you for feedback and comments on our services.

• If you consent, to notify you by email of Group products, promotions, competitions and special offers that may be of interest to you.

 

Disclosure of your information

We may disclose your information to members of our Group for the purposes listed above.

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We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

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In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

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We do not hold your credit card details. Financial transactions take place directly and securely with our payment handling provider.

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If you believe your details are incorrect you can amend your details by logging onto your ‘My Account’ on our site.